I haven’t mentioned this before, but Apple has been very, very kind to me recently. To put it into a brief version, I had an issue where connecting an external monitor to my MacBook Pro caused the system to go into complete deep-freeze mode. At that stage, only a hard restart worked.
Well, I went through several stages of phone support, up to and including reinstalling Tiger. Alas, no great success was found. Finally, I found a workaround that worked on a message board, and pretty much let it go. However, in the interim before this, I actually wrote a letter to Apple, explaining the problem and requesting some assistance in resolving it.
Shortly after sending the letter, I received a nice email and a phone call from a fellow in Cupertino (I assume), who reviewed my case, and explained what was being done from Apple’s perspective on evaluating the glitch.
These calls and emails were frequent over the period of a couple of weeks, and I explained the workaround I had found that was a satisfactory interim solution. Finally, when I installed the 10.4.11 final update of Tiger a couple of weeks ago, the problem was gone completely, without the workaround.
Frankly, I hadn’t really given it any more thought until I received a call from my guy in Cupertino. He explained that the engineers were still working through the issue, and was just giving me a status update. I explained that the problem seemed to be gone after installing 10.4.11, so it was cool. I thanked him for his help, and thought that was all.
Until a few days later, when he called and said, “By the way, we want to send you Leopard.” So, Friday morning, the FedEx guy showed up with my Family Pack box of OS X Leopard. I’ve now installed it on my MacBook Pro and the missus’ MacBook, and it’s pretty sweet.
However, now I get to the main point of my post. I’m really looking for some direction from a website about utilizing the cool new features in Leopard. I’m interested in some tips/tricks, etc. for using Spaces, sharing between computers, the new features in Mail, etc.
Anyone with helpful tips would be a tremendous help. Thanks.